Reference

Terms Conditions for Your sultankoin99 Account

These terms set out what you agree to when you open and use your sultankoin99 account — covering deposits via DANA, OVO, or GoPay, account access, and how we handle disputes.

Account Holder ResponsibilityDANA · OVO · GoPay TransactionsJurisdiction-Dependent AccessAccount Verification RequiredFair Use Policy
sultankoin99 Terms Conditions for Your sultankoin99 Account
ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Data

sultankoin99 applies account-level security measures to every registered user. Your login credentials are stored using one-way encryption and are never shared with third parties. Session activity is monitored to detect unusual access patterns — if we flag something, we may temporarily lock your account and contact you via your registered email or phone number to verify identity before restoring access. You can request a review of your account data or ask us to correct inaccurate details by contacting support with your account ID.

Data Retention

We retain your account and transaction records for as long as your account is active and for the period required under applicable regulations after closure.

Cookie Use

We use session cookies to keep you logged in across pages and analytics cookies to understand how the lobby is used. You can manage cookie preferences in your browser settings.

Account Security

Two-step verification is available on your account settings page. We recommend enabling it, especially if you access sultankoin99 from shared or public devices.

Data Requests

To request a copy of your account data or ask for corrections, contact support via live chat or Telegram with your registered account ID and the specific data you need.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about your account, our support team handles account and policy queries around the clock. Reach us through live chat on sultankoin99, or send a message via our official Telegram channel. For account verification issues tied to your DANA, OVO, or GoPay wallet, include your registered account ID so we can locate your record quickly.

Team online

Live Chat

Available directly on sultankoin99. Start a chat session from any page — our team responds to terms and account queries without delay.

Telegram Support

Message our official Telegram channel for policy questions, account disputes, or wallet verification help. Include your account ID for faster handling.

Account Help Centre

Access the help section from your account dashboard for self-service answers on terms, transaction records, and account status checks.

Common Questions About These Terms

Real questions from account holders about how these terms work in practice — covering your rights, wallet transactions, account access, and how to get things corrected.

Yes. Every transaction processed through your account — whether via DANA, OVO, or GoPay — is covered by these terms. Each wallet's own transfer rules also apply alongside ours.

We post the updated version on this page with the effective date. Continuing to use your account after that date means you accept the changes. We recommend checking this page periodically.

Service availability depends on local law and is provided only in eligible regions. You are responsible for confirming that access is permitted under the rules that apply to your location.

Contact our support team via live chat or Telegram with your account ID and the transaction reference. Disputes should be raised as soon as possible after the transaction date.

Send a request through live chat or our Telegram channel. Include your registered account ID and specify which data you want to access or correct. We will respond within a reasonable timeframe.

Our team will contact you via your registered details to verify your identity. You can also reach out through live chat on sultankoin99 to start the account review process directly.