What Data We Collect and Why
When you open an account, we collect the information needed to verify your identity and process your transactions — your registered name, contact details, and the e-wallet identifiers you use for DANA, OVO, or GoPay deposits and withdrawals. We also collect device and session data (browser
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type, IP address, login timestamps) to keep your account secure and detect unusual access patterns. We do not collect more than we need. Payment transaction records are retained for the period required under applicable financial regulations in eligible regions; account profile data is kept for as
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long as your account remains active. We do not sell, rent, or share your personal data with third parties for marketing purposes. Data shared with payment processors — including DANA, OVO, and GoPay — is limited to what those processors need to complete your transaction. Access
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to your data internally is restricted to staff with a direct operational need. Where local law applies, your data is processed in accordance with that jurisdiction's requirements, and availability of this service depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.